The Facilitation Skills
workshop is aimed at developing a practical understanding
of effective facilitation and of the skills required of the
facilitator, to enable delegates to apply these skills in workplace
situations.
The objectives of the workshop are:
a) To define the term
facilitation
b) To explain the situations in which facilitation is needed
c) To identify and practice the skills required for successful
facilitation
Topics covered include: What is facilitation and why is it
necessary?, Communication skills, Active listening, Questioning
techniques, Group dynamics, Stages of group development, and
Creative thinking.
The Marketing Skills workshop is aimed at developing
awareness of the marketing function and providing delegates
with a range of practical marketing skills and techniques. The
objectives of the workshop are:
a) To describe the basic principles of the marketing function
b) To develop a range of practical marketing skills and techniques
c) To practice these skills and techniques
Topics covered include: What is marketing?, Market segmentation
and market targeting, Marketing planning, SWOT analyses, Market
forecasting, trends and competition, and Developing an effective
marketing mix.
The Meeting Skills workshop is aimed at developing
the skills and techniques required to maximise the effectiveness
of meetings. It is particularly relevant to those who chair
or plan to chair meetings on a regular basis. The objectives
of the workshop are:
a) To describe the basic principles of conducting effective
meetings
b) To develop a range of practical skills and techniques
c) To chair a meeting using these skills and techniques
Topics covered include: The structure of effective meetings,
The skills required, Keeping control, Identifying clear aims
and objectives, Dealing with difficult people and situations,
and Meetings chaired by delegates.
The Presentation Skills workshop is aimed at
developing the skills required to make effective presentations
to clients, give briefings to staff and make contributions at
meetings and conferences. The objectives of the workshop are:
a) To describe the principles of effective communication
and presentation
b) To develop techniques and skills aimed at improving performance
c) To be able to apply these skills and techniques in daily
activities
Topics covered include: Effective communication, Presentation
planning, Developing materials, Effective body language, Holding
attention and keeping control, and Summarising and handling
questions.
The Report Writing workshop is aimed at developing
and practicing the skills and techniques to plan, structure
and write clear business reports in order to build business
cases. The objectives of the workshop are:
a) To describe a structured approach to report writing
b) To develop business writing skills and techniques
c) To apply these skills and techniques
Topics covered include: The five stage approach, Framework
for planning the report, Determining the purpose of the report,
Considering the target readership, The overall structure,
and Drafting and editing. |
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