The Appraisal Review
workshop is aimed at developing the skills required to conduct
an effective appraisal review interview based on a formalised
appraisal review process. The objectives of the workshop are:
a) To describe the basic principles of successful appraisal
review
b) To develop techniques and skills aimed at improving performance
c) To apply the skills and techniques before, during and after
the review
Topics covered include: Understanding the appraisal review process,
Setting objectives and measuring performance, Handling under-achievement,
and Developing effective reviewing skills.
The Discipline & Grievance workshop is
aimed at equipping delegates with the knowledge and skills required
for the successful application of their organisation’s
discipline and grievance procedures within their existing roles.
The objectives of the workshop are:
a) To demonstrate a practical knowledge of discipline
and grievance procedures
b) To develop interviewing skills for handling disciplinary
situations
c) To describe a set of problem solving skills in relation
to managing grievances
Topics covered include: Discipline in the workplace,
The meaning and context of discipline, Know your own disciplinary
procedure, Interview skills, Handling grievances, and Know
your own grievance procedure.
The Recruitment and Selection workshop is aimed
at developing the skills required in the preparation, interviewing
and decision making stages of recruitment and selection. The
objectives of the workshop are:
a) To demonstrate a range of practical recruitment
and selection procedures
b) To gain confidence and experience in the application of
these procedures
c) To develop the skills for successful interviewing and selection
of a candidate
Topics covered include: Understanding the stages
in the process, Job descriptions, Person specifications, Interview
preparation, The roles of an interview panel, Interview skills,
and Questioning techniques.
The Time Management workshop is aimed at developing
and practicing the techniques required to enable delegates to
effectively plan, organise and control their daily activities.
The objectives of the workshop are:
a) To describe the basic principles of time
management
b) To develop a set of skills and techniques to aid time management
c) To be able to apply these skills and techniques in daily
activities
Topics covered include: The time planning and
organising process, The benefits of good time management,
Prioritising personal goals, Practical techniques, Making
the best use of meetings, and The art of delegation.
The Training Skills workshop is aimed at developing
the skills and techniques required by those who are involved
in all types of in-house training. The objectives of the workshop
are:
a) To describe the basic principles of training.
b) To develop a practical training session.
c) To deliver a practical training session.
Topics covered include: Effective training,
The role of the team leader as trainer, The training cycle,
Developing training skills and techniques, and Developing
and delivering a training session.
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