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Leadership and management skills cited by 25% of Scottish organisations reporting generic skill gaps.

The research ‘Regional Gap: Scotland’ presented by e-skills UK, (the body supporting the Sector Skill Council) shows that 49% of companies within the sector in Scotland reported their workforce was not fully skilled, comparing unfavourably to the UK average of 46% and suggesting that employers in Scotland are generally less satisfied with the skills levels of the workforce than is the case in the UK.

The most frequently cited cause of skill gaps was that people lacked experience in new ICT technologies. This was felt to be caused by the pace of the availability of new applications. Companies were considering the adoption of new applications but this would always lead to a skills gap as staff take time to become proficient in them. This learning often takes time to ‘cascade’ down to other members of staff from those employees trained in new applications.

The second most cited cause was that staff are unable to adapt to new working practices. This was more noticeable in the more established companies than in younger ones.

The third most cited cause was the organisation failing to train their staff. Lack of time and cost were the most common reasons why training did not take place. Failing to train directly impacts the first two reasons cited for a skills gap. Leadership and management skills were also cited by 25% of companies reporting generic skill gaps.

For those companies with skill gaps that impacted on the business, the most frequently cited problems were:

- difficulties introducing new work practices
- increased operating/running costs
- difficulties meeting customer service objectives
- difficulties meeting quality standards.

In summary, to address barriers to participation the Learning Skills Development Agency highlights employers requesting training for the workforce that is designed mainly to meet business targets and aims. They stress the need for an informal, flexible approach to training with learning embedded in the context of the workplace - learning with valued outcomes for the organisation and for the workforce.